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So What Do Our Customers Really Think?



The most important thing to us here at Wicksons is that you, the customer, have the best experience possible when travelling with us.

Below are just a handful of examples of the comments we recieve from our customers.


 
 

Ann Booth

15 July 2010

     
I would like to thank the coach drivers company - Wicksons - the staff were so pleased with the driver and knowledge and helpfulness during our trip, it made our time away really good.

 
 

Nicola Wootton

12 March 2010

     
I wish to say a big thank you to your driver Barry Homer for being a wonderful driver on our trip to London on Tuesday 9th March 2010. My mom has run a trip for the past ten years and hired many coaches for our trips, but none have been so pleasant and humerous as Barry, he is a credit to your company. We look forward to our next day trip with you.

 
 

4th Brownhills Guides and Brownies

02 March 2010

     
Would you please pass on our sincere thanks to Mike Hughes the driver for our weekend London on Sat 27th - Sun 28th February 2010. Nothing was to much trouble for your driver and he was brilliant with the Guides and Brownies.
He is an excellent ambassador for your company and certainly helped make our weekend be an extemely memorable one and go smoothly.

Kindest Regards
Dawn, Clare, Sandy and Ginny

 
 

Maxine Colley

28 January 2010

     
Dear Wicksons,
I came back last Friday evening (22nd January 2010) from a wonderful trip to Scotland, that was organized by your selves. I would like to say that Dave, as well as being an excellent driver, has people skills that are above and beyond the call of duty, nothing is too much trouble . He is an asset and credit to your company. Also, The King Robert Hotel was extremely good. The accommodation, the food, and the entertainment was brilliant and the staff were wonderful. So, three cheers for Wicksons for arranging a holiday I will not forget. Thank you.

Yours faithfully
Mrs Maxine Colley

 
 

Jenny Cooksey

10 December 2009

     
A Big Thank you!!
Thank you very much, its nice to be appreciated as a customer and we appreciate you as a supplier and an excellent service!!

Brownhills Community Technology College

 
 

Lindsey Dandy

06 October 2009

     
Having recently returned from a London Theatre weekend I felt I had to write to let you know about our coach drive, Barry (I don’t know his surname so hope you don’t have many Barry’s!!)

He was such a wonderful driver, he was helpful, polite, informative and made our weekend that extra bit special

His driving was amazing and I could not fault him one bit.

Myself and everyone else I spoke to on our coach felt that Barry did above and beyond his duty and everyone was full or praise for him.


 
 

Mrs Buttery

28 June 2009

     
I have been on holiday with Wicksons several times and always thought the holidays were excellent value for money.
I returned last friday from the Lion Hotel Criccieth, and I could not fault it - it was excellent.
I travel on my own and I like to mix with other people and this time it was an excellent group of people, but I want to commend the driver Brian. Brian went beyond the call of duty all through the holiday, he was very kind, considerate and compassionate.
I have travelled with Shearings, Brend, Bowens Loch & Glens but this holiday was the best of all.

 
 

Mrs Rawlinson

01 July 2009

     
May I thank you for the wonderful holiday my friend and I had last week at The Lion Hotel Criccieth.

Can I say you have really good drivers, they are so caring, nothing is too much trouble for them to make sure you are enjoying yourself.

 
 

Nancy - Gorway Ladies Probus Club

17 May 2009

     
The hotel was excellent with good food and pleasant staff in a wonderful situation.
It was nice to have Graham with us again and he looked after us very well.
Thank you so much for the time and trouble you took with the arrangements to give us such an enjoyable holiday.

 
 

Catherine Carr - Telford College of Arts

19 May 2009

     
Paris Trip.
Wicksons coach and drivers were superb, particularly with our student in a wheelchair. Thanks for all your help.

 
 

Julie Hykin

13 May 2009

     
Just a quick note to say thank you very much for the transport you provided for our visit to Anfield. The coach was wonderful and the coach driver was very caring and attentive to our needs. I would certainly recommend the use of this company in the future.

(This was a wheelchair accessible coach)

 
 

Gordon Hateley - Bloxwich Probus Club

22 April 2009

     
We had a very good run down to Eastbourne driven by Kevin who was very polite and helpful.
John joined us on Monday evening and from then on he was his usual excellent self. His kidness and courtesy are second to none and his driving is more than first class.
Thank you for all your work, which enabled us to have such a good holiday.

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